All Systems Operational
InterpreterLine Operational
90 days ago
99.97 % uptime
Today
Telephone Interpreting Line Operational
90 days ago
100.0 % uptime
Today
InterpeterLine Admin Screens Operational
90 days ago
100.0 % uptime
Today
Interpreter Dashboard Operational
90 days ago
99.93 % uptime
Today
InterpreterView Operational
90 days ago
99.99 % uptime
Today
InterpreterView Client ? Operational
90 days ago
99.97 % uptime
Today
InterpreterView API Server ? Operational
90 days ago
100.0 % uptime
Today
InterpreterView Video Processing Nodes ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Interpreter Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Client Mobile Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022
Resolved - This incident has been resolved.
Jul 1, 17:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 17:03 UTC
Investigating - We are currently investigating an issue with Interpreter Dashboard.

Users will experience a "Server Error" when logging in or if already logged in, errors when making any changes to availability and browse pages within the Interpreter Dashboard.

Just a reminder Interpreters can still login and use the app to set their availability or set their availability by ringing the Interpreter Logon direct line

Jul 1, 16:01 UTC
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:01 UTC
Scheduled - Dear Customers,

Miton will be restarting the database servers this Tuesday 28/06/22 between 01:00am-02:00am.

This maintenance job has been scheduled to:
• Rectify session expiry issues experienced by some users in particular scenarios on TI/VRI
• Improve the database performance

Our services may not be available for approximately 5 minutes during this event.
Once maintenance is complete, services will be fully resumed.

We apologise for any inconvenience caused and would like to thank you for your understanding during the maintenance period.

Have questions or looking for an update? Stay in touch:
• Follow our System Status in real-time at: miton.statuspage.io
• Contact our Support team: support@miton.co.uk

Jun 27, 15:27 UTC
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:00 UTC
Scheduled - Dear Customers,

Miton will be working on the video platform this Thursday 23/06/22 between Midnight and 1:00am, to apply security updates, improve operator call visibility and general use improvements.

This maintenance job has been scheduled part of Miton's feature enhancements and commitment to improve current infrastructure/application.

Our Video Services may not be available for approximately an hour.
Once maintenance is complete, services will be fully resumed.

We apologise for any inconvenience caused and would like to thank you for your understanding during the maintenance period.

Have questions or looking for an update? Stay in touch:
• Follow our System Status in real-time at: miton.statuspage.io
• Contact our Support team: support@miton.co.uk

Jun 21, 16:49 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 18:01 UTC
Scheduled - Dear Customers,

Miton will be upgrading its domain in two parts - this Monday 20/06/22 between 06:00pm-12:00am.
The second part of the job to be confirmed.

This maintenance job has been scheduled part of Miton's feature enhancements and commitment to improve current infrastructure.

Our services may not be available for approximately 5 minutes during this event.
Once maintenance is complete, services will be fully resumed.

We apologise for any inconvenience caused and would like to thank you for your understanding during the maintenance period.

Have questions or looking for an update? Stay in touch:
• Follow our System Status in real-time at: miton.statuspage.io
• Contact our Support team: support@miton.co.uk

Jun 20, 10:11 UTC
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.